CLPM Provide Contract Administration for client overseas.
THE PROJECT
Our client wanted to renovate a flat in London. He was finding it hard to organise as he was living and working abroad. He found CLPM by googling for project management, and contacted us via our website. Our Head of Client Relations got in touch and arranged a videocall with our Operations Director Charlie Laing. Meet Charlie
It was agreed for CLPM to project manage renovations for an overseas client, as our clients aim was to improve and update the property for future rentals.
THE CHALLENGE
The main challenge was the fact that our client was overseas.
Time differences were factored in, and all meetings were planned for the mornings. Our client had a clear plan of what he wanted to achieve, and wanted to be involved in all decision making.
As often happens when projects start, the start of works can highlight issues that were not part of the original plan.
It was found that the floor was uneven, and there was the possibility of new doors, new skirting and other additions. This would have increased the budget, but CLPM were on hand to minimise what was replaced. It is sometimes easy for these instances to escalate, and for the client to find additional funds. A project manager will enable the clients wishes rather than go with the ‘easy option’.
THE SOLUTION
Alistair, our London based Project Manager was appointed to oversee the job.
Firstly he went to survey the property, and drew up a schedule of works. He was then able to prepare the contracts which all stakeholders would agree to adhere to. As Contract Administrator, he is integral to making sure all parties carry out the work to the terms written in the contract.
He then found and appointed a contractor to carry out the works. He enabled the contractor and the client to meet online before any works took place.
Once everyone was happy, Alistair held fortnightly meetings with all involved, and was able to keep our client up to date and fully informed.
Our client had a keen eye for attention to detail and was involved in all decisions from socket locations to materials and finishes. All managed via zoom.
CLPM use a cloud based system called Buildertrend. Our project managers upload photographic evidence of their inspections, along with any documentation relating to the project. Each client has access to their own project, and in this instance with our client oversees it worked very well.
He could log in and see what has been happening, what progress had been made, and what was still outstanding.
Throughout the construction works our Quantity Surveying team also helped the clients monitor their budget via monthly cost reporting. This provided the security our client wanted – to know that the project would be built and finished within their budget.
THE RESULT
Our client was very happy with the completed renovations. The works were carried out between April and September 2022.
Our client has since been able to re-market the property and and has found new tenants.
He was delighted with CLPM and had this to say ‘I thought Alistair was responsive and knowledgeable and did a great job in coordinating the project’.
CLPM Services used as CLPM project manage renovations for an overseas client! :-
Schedule of Works
Preparation of Contracts
Contract Administration – Fortnightly Visits and Valuations